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Training

     
Recruitment   According to Training magazine, organizations spent 2.6 percent of payroll on training and development in 2001 which was the industry average. Training provided by the top 50 training companies including IBM, Edward Jones, Dow Chemical, Cisco Systems and Ritz-Carlton spent an average of 3.9 percent of payroll and provided 66 hours of training per employee.

Workplace Solutions provides training options that are designed, developed and tailored to meet the specific needs of your organization. All training recommendations are based on an in depth assessment of your organization's current level of performance and the level of performance that the organization wishes to achieve.

Group training sessions are facilitated by an experienced professional and contain an interactive workshop that helps make it possible for participants to put real solutions to work. Training sessions can also be customized to meet the needs of individuals and facilitated one-on-one.  All training materials are included with both group and individual sessions.

A selection of training available includes:

Management

  • Leadership skills
  • Goal setting
  • Behavioural Interviewing
  • Coaching for Performance
  • Conflict Resolution
  • Communication
  • Health and Safety
  • Workplace Diversity
  • Business Writing Skills
  • Performance Appraisals
  • Effective Training Techniques
  • Project Management

  Sales

  • Professional Selling Skills
  • Negotiation Skills
  • Cold Calling
  • Getting Appointments
  • Presentation Skills
  • Sales Management
  • Closing Techniques
  • Goal Setting

  Customer Service

  • Customer Service Standards
  • Positive Attitude
  • Conflict Resolution
  • Managing Stress

Communication  

  • Telecommunications
  • Effective Communication
  • Presentation Skills
  • Business Writing
  • Assertiveness Training
  • Computer Software Skills

  Team Related

  • Team Training
  • Team Leadership
  • Workplace Diversity
  • Managing Stress
  • Personal and Professional Ethics
  • Time Management
  • Positive Attitude
  • Self Motivation

If you are thinking about providing training for a group or an individual in your organization and would like more information, please contact us at info@workplacesolutions.ca and give us the opportunity to discuss your needs.

 
Assessment    
Training    
* Management    
* Sales    
* Customer Service    
* Communication    
* Team Related    
HR Consulting    
Outplacement    
* Individual    
* Groups    
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